SHIPPING
Shipping is via USPS Flat Rate. Orders are processed and shipped within 3-5 business days of purchase unless otherwise noted in the product description. Once processed, the average transit times are 1-3 business days. Express shipping is available upon request. If the consumer would like to add insurance or delivery confirmation, please notify at the time of purchase.
REFUNDS AND EXCHANGES
Items are delicate, and should be cared for as such. If the consumer is not completely satisfied with their purchase or if there are any damages or defects with the item, please contact directly through info@sondra.studio to resolve. Sondra Studio is not responsible for damages caused by shipping. Purchasing insurance is recommended.